Privacy Policy
Privacy Policy
1. Introduction
Forestrall Limited (“Forestrall”) respects your privacy and
is committed to protecting your personal data. This privacy policy describes
how and why we obtain, store and process data which can identify you.
Forestrall Limited is the data controller and we are responsible for your
personal data (referred to as “we”, “us” or “our” in this privacy notice).
By providing us with your data, you warrant to us that you
are over 13 years of age.
We may update this privacy policy from time to time and
shall indicate any updates on this website. This privacy policy was last
updated on 24th May 2018.
Contact Details
Our full details are:
Full name of legal entity: Forestrall Limited
Email address: sales@forestrall.co.uk
Postal address: The Old Woodyard, Watling Street, Bean,
Dartford, Kent, DA2 8AH
Forestrall Limited is registered with the Information
Commissioner’s Office (ICO) in the UK as a “data controller”. Information on
data protection can be found at https://ico.org.uk/
2. The information we collect
Information is collected from you when you register with us,
when you apply for or purchase our products, when you sign up to receive our
marketing material, or when you contribute to or use some of the advanced
features on the site. The information we collect is clearly set out on the web
page on which we collect it. In addition, we may collect your IP address and use
cookies unless you configure your web browser not to accept them.
We may process certain types of personal data about you as
follows:
•
Identity Data may include your first name,
maiden name, last name, username, marital status, title, date of birth and gender.
•
Contact Data may include your billing address,
delivery address, email address and telephone numbers.
•
Financial Data may include your bank account and
payment card details.
•
Transaction Data may include details about
payments between us and other details of purchases made by you.
•
Technical Data may include your login data,
internet protocol addresses, browser type and version, browser plug-in types
and versions, time zone setting and location, operating system and platform and
other technology on the devices you use to access this site.
•
Profile Data may include your username and
password, purchases or orders, your interests, preferences, feedback and survey
responses.
•
Usage Data may include information about how you
use our website, products and services.
•
Marketing and Communications Data may include
your preferences in receiving marketing communications from us and our third
parties and your communication preferences.
3. Why we collect it
We collect information about you to process your order, to
deliver relevant marketing communications to you, to personalise your use of
the site, and to assist your use of the site. You will receive marketing
communications from us and carefully selected third parties if you have
requested information from us and you have not opted out of receiving that
marketing. You can ask us or third
parties to stop sending you marketing communications at any time by following
the opt-out links on any marketing message sent to you or by contacting us at
any time.
4. When we share personal information
We share information about you as an individual (as opposed
to aggregate information) to third parties to fulfil services they provide to us.
We require all third parties to whom we transfer your data
to respect the security of your personal data and to treat it in accordance
with the law. We only allow such third parties to process your personal data
for specified purposes and in accordance with our instructions.
In certain circumstances we may need to disclose information
about you if you breach this privacy policy or if you breach the Terms and
Conditions. We may also disclose or access your account if required to do so by
law or by any Governmental body.
5. Security
We have put in place appropriate security measures to
prevent your personal data from being accidentally lost, used or accessed in an
unauthorised way, altered or disclosed. In addition, we limit access to your
personal data to those employees, agents, contractors and other third parties
who have a business need to know such data. They will only process your
personal data on our instructions and they are subject to a duty of
confidentiality.
We have put in place procedures to deal with any suspected
personal data breach and will notify you and any applicable regulator of a
breach where we are legally required to do so.
6. Automated Decisions
Parts of www.forestrallshop.co.uk and our billing process
(which is transacted via Amazon Checkout and Paypal) are automatic and we may
process your personal data as part of www.forestrallshop.co.uk and the billing
process.
7. Accessing and updating your personal
information
You have the right to request a copy of the information that
we hold about you. If you would like a copy of some or all of your personal
information, please email us at sales@forestrall.co.uk. We want to make sure
that your personal information is accurate and up to date. You also have the
right to request deletion of your personal information, however, this is not
always possible due to legal requirements, other obligations and factors.
8. How long we keep personal information
We will only retain your personal data for as long as
necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal
data, we consider the amount, nature, and sensitivity of the personal data, the
potential risk of harm from unauthorised use or disclosure of your personal
data, the purposes for which we process your personal data and whether we can
achieve those purposes through other means, and the applicable legal
requirements.
9. Questions or concerns
If you have any questions or concerns relating to this
Privacy Policy or how we use the personal information we have about you, please
contact sales@forestrall.co.uk. You
have the right to make a complaint to the Information Commissioner’s Office
(ICO), the UK supervisory authority for data protection issues (https://ico.org.uk).
We would, however, appreciate the chance to deal with your concerns before you
approach the ICO, so please contact us in the first instance.
**Cookies Policy**
A cookie is a simple text file that is stored on your
computer or mobile device by a website’s server and only that server will be
able to retrieve or read the contents of that cookie. Each cookie is unique to
your web browser. It will contain some anonymous information such as a unique
identifier and the site name and some digits and numbers. It allows a website
to remember things like your preferences or what’s in your shopping basket.